Most orders arrive within 9–12 business days of being placed: up to 2 business days to process, then 7–10 business days in transit.
|
Step |
Time |
|---|---|
|
Order processing |
1–2 business days |
|
Shipping |
7–10 business days |
|
Total estimated delivery |
9–12 business days |
Business days are Monday to Friday, excluding US holidays. Orders placed on weekends or holidays are processed the next business day.
Shipping rates and destinations
We ship to all addresses within the United States, including P.O. boxes. Shipping costs are calculated and shown at checkout before you pay.
Order tracking
As soon as your order ships, we'll email you a tracking number so you can follow your package. Tracking can take 24–48 hours to show updates after you receive it. If your order contains several items, they may arrive in separate packages.
Delays, addresses and lost packages
Delays. Delivery times are estimates. Carrier delays, bad weather or busy holiday periods can occasionally add a few days. If your order hasn't arrived within 15 business days, please contact us and we'll look into it right away.
Shipping address. Please double-check your address at checkout. If you notice a mistake, email us within 12 hours of ordering and we'll correct it before your order ships. We can't be responsible for orders delivered to an incorrect address provided at checkout.
Lost or damaged packages. If your tracking shows delivered but you can't find your package, please check with neighbors and your local post office first, then contact us within 7 days. If your package is lost in transit or arrives damaged, we'll send a free replacement or issue a full refund.
Contact us
Questions about your order or delivery? We're happy to help.
- Email: support@gracefulfigure.com
- Phone: +1 307 443 5040
- Response time: within 1–2 business days, Monday to Friday